Returns & Refunds

Returns & Refunds

We want you to be happy with your Cavirea purchase. If something isn't right, please contact us and we'll be happy to help.

Return Period

Eligible items may be returned within 30 days of delivery, provided they meet our return conditions.

Items must be unused, in their original condition, and free from damage or signs of use. Original packaging should be included where applicable.

How to Request a Return

Please contact us with your order number, the product you wish to return, and the reason for the return.

If your item arrived damaged or defective, please include clear photos of the product and packaging.

Our team will review your request and provide the next steps.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and photos of the item and packaging so we can investigate the issue and help resolve it.

Return Shipping

Unless an item is defective, damaged, or incorrectly supplied, return shipping costs may be the customer's responsibility.

Please contact Cavirea before sending an item back so we can provide the correct return instructions.

Cavirea reserves the right to update this policy when necessary.